ABRONA
LEGAL DOCUMENT

Terms of Service

Abrona — Last updated: January 2026

1. ACCEPTANCE OF TERMS

Agreement to these conditions.

By accessing the Abrona website at abrona.info or placing an order for any Abrona product, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the website or place an order.

These terms apply to all visitors, readers, and persons who access or use the website. Abrona reserves the right to amend these terms at any time. The version published at abrona.info/terms-of-service is the version currently in effect. Continued use of the website following any amendment constitutes acceptance of the revised terms.

These terms should be read alongside the Privacy Policy and Cookie Policy, both of which form part of the agreement between Abrona and the user.

2. PRODUCTS & CLASSIFICATION

The nature of Abrona products.

Abrona products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.

Ingredient profiles in Abrona supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy.

Active ingredients are sourced from documented suppliers, with each batch accompanied by a certificate of composition. Sourcing prioritises suppliers whose facilities maintain food-grade processing standards.

We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.

3. WEBSITE USE

Permitted and prohibited conduct on this site.

The Abrona website is provided for informational and commercial purposes. You may access and use the website for personal, non-commercial use in accordance with these terms.

The following activities are prohibited:

Using automated tools, bots, or scrapers to access, extract, or index site content without prior written consent from Abrona.
Reproducing, republishing, or distributing site content or brand assets without express written permission.
Submitting false, misleading, or fraudulent information through the contact form or any other input on the site.
Attempting to gain unauthorised access to any part of the site infrastructure or back-end systems.
Using the website in any manner that could impair its performance or interfere with other users' access.

Abrona reserves the right to restrict or terminate access to the website for any user who breaches these conditions, without prior notice.

4. ORDERS & DELIVERY

How orders are confirmed and fulfilled.

Submission of an order through the Abrona website constitutes an offer to purchase the selected product at the stated price. An order is confirmed only upon receipt of written confirmation from Abrona by email. Abrona reserves the right to decline or cancel any order at its discretion, in which case any payment received will be refunded in full within 14 calendar days.

Prices are stated in the currency displayed at the time of order and are inclusive of applicable local taxes unless otherwise specified. Delivery charges, where applicable, are displayed separately prior to order confirmation.

Abrona endeavours to dispatch confirmed orders within the stated processing window. Estimated delivery timelines are provided at checkout and represent best estimates rather than contractual commitments. Abrona is not liable for delays arising from circumstances outside its reasonable control, including logistics disruptions, customs processing, or force majeure events.

Each dispatched order is accompanied by a delivery note stating the batch code of the included product lot. Retain this documentation as it may be required for any subsequent enquiry or batch verification request.

5. RETURNS & REFUNDS

Conditions for returning products.

You may return an unopened and undamaged product within 14 calendar days of the delivery date for a full refund, excluding original delivery charges. To initiate a return, contact [email protected] with your order reference number and reason for return. Abrona will provide a return reference and dispatch instructions.

Products that have been opened, tampered with, or damaged after delivery are not eligible for return, except in cases where the product is defective or does not conform to its stated specification. In such cases, photographic documentation of the defect and the batch code on the container will be requested before a replacement or refund is processed.

Refunds are processed to the original payment method within 14 calendar days of Abrona receiving the returned product in satisfactory condition. Abrona will notify you by email when the refund has been initiated.

6. INTELLECTUAL PROPERTY

Ownership of site content and brand assets.

All content published on the Abrona website, including but not limited to text, editorial copy, formulation descriptions, methodology documentation, process diagrams, photography, logo marks, and the overall site design, is the intellectual property of Abrona or its licensed contributors. All rights are reserved.

No content from this website may be reproduced, adapted, distributed, transmitted, or commercially exploited without the express prior written permission of Abrona. Requests for licensed use of content should be directed to [email protected].

Reference to third-party brand names, product names, or trademarks on this website is for descriptive purposes only and does not constitute endorsement by, or affiliation with, those third parties.

7. LIMITATION OF LIABILITY

The scope and limits of Abrona's responsibility.

To the fullest extent permitted by applicable law, Abrona shall not be liable for any indirect, incidental, consequential, or special losses or damages arising from the use of this website or any Abrona product, including but not limited to loss of revenue, loss of data, or interruption of activity.

The information published on this website is provided for general informational purposes. It does not constitute nutritional advice tailored to individual circumstances. We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.

Abrona makes reasonable efforts to ensure that the information on this website is accurate and current, but does not warrant its completeness or fitness for any particular purpose. Content may be updated or withdrawn at any time without notice.

Nothing in these terms limits or excludes liability for death or personal injury resulting from negligence, or for fraud or fraudulent misrepresentation, or for any other matter where liability cannot be excluded or limited by law.

8. GOVERNING LAW

Jurisdiction and dispute resolution.

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising from or in connection with these terms or with the use of the Abrona website or its products shall be subject to the exclusive jurisdiction of the courts of the Republic of Indonesia, unless otherwise required by mandatory local consumer protection law in the user's country of residence.

Before initiating formal proceedings, Abrona encourages users to contact us directly at [email protected] so that we may seek to resolve the matter informally. Abrona aims to respond to all formal complaints within ten business days.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

REGULATORY STATUS

Abrona products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.

Ingredient profiles in Abrona supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy.

Active ingredients are sourced from documented suppliers, with each batch accompanied by a certificate of composition. Sourcing prioritises suppliers whose facilities maintain food-grade processing standards.

We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.

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